Department Setup & Status Rules
Controls structured membership, the Department Tree, primary departments, and department-specific status rules.
Staff Glance Solutions
Multi-Department Employee Visibility and Organization
Staff Glance helps larger organizations arrange employees in a Department Tree, group or filter the availability board by department, and optionally restrict visibility and management actions through configured department scope.
Organize employees into a Department Tree
Department Setup lets an organization build a hierarchy, assign employees, define a primary department, and configure department-specific status rules. An employee can belong to multiple departments while retaining one primary department.
The board can use department information for grouping and filtering, helping viewers move through a larger roster without changing the employee availability workflow.
Department Setup and Visibility are separate
Department Visibility
Separately controls who can see whom and when department-scoped Manager and Department Admin operations apply.
Company-wide mode
When Department Visibility is off, the active employee roster remains company-wide even if structured departments are configured.
Creating departments does not automatically restrict access. An organization-wide Admin must enable Department Visibility after Department Setup is enabled and the structure is ready.
How Department Visibility changes the board
When Department Visibility is enabled, Staff Glance uses the hierarchy and assigned scope to calculate who appears on the board. Organization Admins can see the company roster. Other users see themselves and employees in departments they are authorized to view; unassigned employees are not broadly exposed.
The same visibility model also applies to relevant availability access such as Calendar Snapshot. The exact result depends on company configuration, employee memberships, assigned role scopes, and hierarchy.
Roles and department scope
Organization Admin
Has company-wide administrative access, including all departments, company settings, integrations, and billing. Only this role can enable or disable Department Visibility.
Department Admin
Administers assigned department branches and descendants when Visibility is enabled. This is scoped authority, not company-wide administration.
Manager
Manages users within assigned departments and descendants when Visibility is enabled. A Manager does not automatically administer every department.
User
Uses Staff Glance within applicable visibility rules and updates their own status and profile information.
Membership is different from authority
Department membership describes where an employee belongs. Manager and Department Admin scope describes where that person has authority. A user's primary department or additional memberships do not automatically grant management permission.
- Employees can have several department memberships and one primary department.
- Managers receive explicit manage-department scopes.
- Department Admins receive explicit administer-department scopes.
- Assigned scopes include the configured department and its child departments.
- Organization Admin remains the company-wide role.
Department visibility FAQ
Can employees belong to multiple departments?
Yes. Staff Glance supports multiple department memberships and one primary department.
Does Department Visibility restrict employee access?
When enabled, it scopes who users can see according to the hierarchy and assigned access. Department Setup by itself does not restrict the company-wide roster.
Can every Manager administer every department?
No. With Department Visibility enabled, Manager authority applies to explicitly assigned departments and their descendants. Managers follow company-wide permissions when Department Visibility is disabled.
Does a Department Admin have company-wide access?
No. A Department Admin operates within assigned department branches. Company settings, integrations, billing, and organization-wide Visibility controls belong to the organization Admin role.